Riding Warehouse wants you to be completely satisfied with your purchase. Items can be returned at any point in new condition within 365 days of the original invoice date.
Products returned in new, store-bought condition are eligible for exchange, refund, or Riding Warehouse store credit for the full value of your purchase.
Products returned that are unable to be returned to stock are eligible to receive Riding Warehouse store credit for the full value of your purchase. Please note that while we want you to be happy with your purchases, an excessive number of used returns within a twelve-month period may limit your eligibility for store credit.
Products returned beyond 365 days from the original invoice date may be eligible for partial store credit at the sole discretion of Riding Warehouse.
Original shipping charges are non-refundable.
Previous Feedback
Comments: I worked great in the beginning, but after several months the leather is bending where the metal is not and popping out of my saddle.
From: Kathy - Florida, USA
RW Response: Riding Warehouse is always happy to provide replacements for faulty or defective products. Simply contact our friendly customer service team at 800-620-9145 and we will be happy to resolve any issues, just like we did for Kathy!