This item is unable to ship via air shipping methods. Orders containing this item will only be able to select ground shipping methods during checkout.

If you are dissatisfied with your purchase of a Tough-1 Saddle, your saddle may be returned in a new/unused condition with all tags attached within 365 days of product delivery.

Items returned in used condition are subject to a restocking fee at the discretion of JT International based on wear.

Please contact RW Customer Service to obtain approval for the return and a Return Authorization (RA) Number. When contacting Riding Warehouse for a return, photos of the saddle will need to be provided. Customers are responsible for shipping charges directly back to the vendor. A shipping address will be provided once the return is approved.

Contact us with any questions or concerns!
Phone: 800-620-9145
Email: info@ridingwarehouse.com